Prepare for the Unexpected with Our Incident Management Training
Learn how to effectively manage and respond to incidents in your organization
Case studies
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Paas to IaaS migration
- Ilek migrated from Heroku to AWS; lowering their bills and freeing their team's potential
Respond to fires
What you'll learn
Our Incident Management training program will give you the knowledge and skills to effectively manage and respond to incidents in your organization.
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Root Cause Analysis
- Understand how to conduct thorough root cause analysis to prevent future incidents from occurring.
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Communication and Collaboration
- Discover how to improve communication and collaboration between teams during incident management.
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Post-Incident Reviews
- Learn how to conduct post-incident reviews to identify areas of improvement and implement changes to prevent similar incidents in the future.
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Incident Response Frameworks
- Learn how to implement effective incident response frameworks to ensure quick and effective responses to incidents.
Pricing Plans
Pricing plans for teams of all sizes
Starter
Get access to our Incident Management training program for one team.
2000 € / 3 days
Typical use cases
- perfect for small teams
- preparing growth
- structuring incident management in a single team
Team
Get access to our Incident Management training program for up to five teams.
8000 € / 4 weeks
Typical use cases
- perfect for medium to large teams
- structuring incident management across multiple teams
Custom
Customized training program for your entire organization.
from 700 € / day
Typical use cases
- customised to your teams and needs
Frequently asked questions
- Who is this training program for?
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Our Incident Management training program is designed for anyone responsible for managing or responding to incidents in an organization.
- How long is the training program?
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The base program is three days long, with a combination of lectures, interactive workshops, and hands-on exercises.
- What if I need to cancel my booking?
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If you need to cancel your booking, please let us know at least two weeks before the training program begins to receive a full refund.